Accessibility at Bow Garden Care and Maintenance

We are committed to making our Bow gardening services accessible to everyone. This Accessibility Statement explains how our garden maintenance and Bow garden care offerings meet accessibility expectations and what we do to support customers with diverse needs. We aim to be clear, practical and actionable when describing accessibility for Gardening Services in Bow.

Our approach follows recognised standards, with a focus on inclusion. We continually review our digital information about Bow gardening services and in-person interactions so that customers can access garden design, periodic maintenance and seasonal support without barriers. Equal access is central to our service promise.

We work to conform to WCAG 2.1 AA accessibility standards for our online content that describes Bow garden services. This helps people using assistive technologies, including screen readers and alternative input devices, to find and use our information about pruning, lawn care, and planting schemes in Bow.

To support people who rely on screen-reader technology, we structure content with clear headings and semantic markup. Our pages include descriptive headings and lists that improve navigation for non-visual users and those using voiceover or other screen-reader tools. We test compatibility with common screen readers and iteratively improve labels, alt descriptions and landmark regions.

Keyboard navigation is a priority for anyone who cannot use a mouse. We ensure that interactive elements related to Bow garden bookings, service descriptions and accessibility notices are reachable and operable using the keyboard alone. Tab order, visible focus indicators and skip links are used to make moving through content efficient.

We also provide content in clear, plain language describing our garden care Bow services. Where technical terms are needed we include short explanations so readers can quickly understand scope, pricing, and what to expect during a visit or routine maintenance appointment.

Features that support accessibility

Key accessibility features we maintain for Bow gardening services include:

• WCAG 2.1 AA aligned content and ongoing audits
• Screen-reader friendly structure and ARIA where appropriate
• Full keyboard navigation for service descriptions and booking flows
• High-contrast visual options and legible typography
• Alternative formats for important documents on request

We pay attention to on-site accessibility as well: where teams visit gardens in Bow we can provide written notes, simplified summaries, or a verbal walkthrough to explain proposed work, materials and timings. Staff are trained to communicate clearly and patiently with all customers.

If you encounter any barriers while using our information about Bow garden services or while arranging maintenance, please tell us so that we can act. We welcome requests for adjustments to how we provide details about quotations, schedules and safety information. We record and track accessibility issues and prioritise fixes.

To request assistance, an alternative format, or an accessibility adjustment, contact our Accessibility Coordinator via the channels provided on-site or through the accessibility options available on this platform. We will respond promptly, explain next steps and, where appropriate, provide reasonable adjustments for accessing our Bow gardening services.

Complaints and escalation: if a resolution is not satisfactory, you can ask for a review of the matter by a senior manager. We will investigate accessibility concerns and aim to resolve issues quickly. We also welcome suggestions for improving our accessibility practices.